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Security

Tips for Protecting your Personal Information

  • Always be wary of any emails, messages, or phone calls that request confidential information, like your account numbers, login IDs, PINs and passwords, or any other personally identifiable information.
  • Ask the caller for their name and a number that you can call them back at. If this number doesn’t match the one they called you from, this is a major red flag.
  • Many fraudsters use scare tactics, such as threatening to disable your account. Don’t feel pressured into providing information.
  • Never click on links in an email or text, unless you are absolutely certain who sent it.
  • You should frequently review your account history for any unusual transactions.

If you are ever unsure if a message is legitimate, contact us at 973-361-5225. You can also report card issues 24/7 at 1-866-795-1412 for credit cards, and 1-800-472-3272 for debit cards.

Related resources:

Security

Picatinny Federal Credit Union will NEVER contact you directly (by phone, email, or text) to ask for specific confidential information.

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Take these actions immediately, if you suspect fraud.

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Security is our number one priority. PFCU does not contact members via phone or text message asking for personal information.

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Members are the First Line of Defense in Reducing Fraud.