Due to a scheduled systems maintenance on Tuesday, February 25 from 9:30PM to 12:00AM midnight, all PFCU systems will be temporarily offline. This includes phones, ATMs, and online & mobile banking. Please contact us if you have any questions. We thank you for your patience during this time.
Women talking on phone and on computer

Security

Do You Suspect Fraudulent Activity?

Contact Picatinny Federal Credit Union IMMEDIATELY to report any fraudulent activity or unrecognized transactions. We will be able to block or close any compromised accounts/cards. You can also block your cards through online banking as soon as you notice anything suspicious.

Change your username and password associated with your compromised accounts. We recommend using different usernames and passwords for each online platform. For security, usernames should NOT include parts of your name, birthdate, or email address.

Review your credit report for unauthorized loans or inquiries. Request a free copy of your credit reports from all three credit bureaus: Equifax, Experian, and TransUnion.  (877) 322-8228 https://www.annualcreditreport.com

If you are ever unsure if a message is legitimate, contact us at 973-361-5225. You can also report card issues 24/7 at 1-866-795-1412 for credit cards, and 1-800-472-3272 for debit cards.

Related resources:

Security

Picatinny Federal Credit Union will NEVER contact you directly (by phone, email, or text) to ask for specific confidential information.

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Follow these recommendations to protect your information.

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Security is our number one priority. PFCU does not contact members via phone or text message asking for personal information.

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Members are the First Line of Defense in Reducing Fraud.